Customer, right?
Another bit of wisdom...
"The phrase ‘The Customer is Always Right’ is the single worst philosophy that has ever been adopted by American culture. It gave an entire generation of people the green light to be as impolite, unreasonable, and demanding as their little hearts desired because they were always going to be considered right. It destroyed the entire concept of courtesy and rendered manners obsolete. People began to treat their peers in the service industry like incompetent morons, lacking in feelings or human dignity, who deserved to be browbeaten and abused for no other reason than they had the audacity to run out of a particular brand of coffee. Furthermore, instead of suffering negative repercussions for their appallingly disrespectful behavior, they are awarded with free coupons and plenty of ass kissing. In reality, they should be shunned and humiliated for behaving like such self absorbed little children."
More at:
Violent Acres
posted by Waiter @ 11:45 PM
6 Comments:
I think 'the customer is always right' was a good idea in the beginning , but maybe it should have been 'the customer is always right but we better keep that a secret or many will abuse it'....Even now I have a 'the customer is always right' philosophy but I have altered it to add 'except when they KNOW they are not'. It is those few that tend to ruin it for everyone.
BD
Seriously. That's why I had such a great time when I worked at a deli where the owners had complete disdain for the customers. Once, a guy walked in, and the owner turned to me and whispered, "Way to dress like the unibomber." It was great. When people were polite, they got free stuff. When they weren't, they got banned from the store.
amen!
Somebody's missing a </u> tag...
I have to say, thanks a zillion for introducing me to Violent Acres. :) I've found my new inspiration.
Very thoughtful bblog
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