In my experience hosting is similar to waiting tables, anyone can do it, but not everyone can do it well.
Unfortunately the author of the comment is one of the terrible ones. Her attitude is reminiscent of the worst this business has to offer.
I'll juxtapose this to one of our hostesses, we'll call her Marie.
Marie is twenty four years old, married and has been hosting through her pregnancy. She is probably in the top five percent as far as hard workers go.
She rotates sections and keeps up with the number of covers each server has. She treats us with respect and since she earns hers by the boatload she get it back.
Marie spends her free time not text messaging or hitting on managers to get the day off, she spend it confirming reservations and setting up the dinning room.
Never would she feel she has to "punish" waitstaff by screwing them. Not because we respect her, but because it is just wrong and bad for business.
Any host that takes delight in messing with a waiter's income should be fired.
Yeah, I've tangled with a few like our guest commentator. They are the type that refuses any sort of direction and are quick to assign blame instead of avoiding problems by using very basic problem solving.
If you ask them to do something or to follow procedure a snotty "you're not my boss" or "don't tell me what to do" follows.
Poor parenting I think.
I recall recently being screamed at by a 17 year old brat because she sat a couple in my section at a dirty table. Apparently it was my fault because I didn't get to the table quick enough.
I calmly found the host manager and had the girl chewed out.
She embarassed me and embarassed the restaurant by simply not following the chart. This is why hostesses can't make their own decisions and have to be guided by someone who can.
Marie is someone who can guide.
The real problem is that with few exceptions there aren't Maries to be found, most at that age and maturity have moved on to server, where the money is.
That or they simply found that a degree in event planning or disaster relief probably pays more rent than a minimum wage job at a greasy spoon.
Both careers which require discipline, decision making skills, respect and communication.
All which are also requirements of a good host.
P.S. I graduated last semester and have several college visits with the admissions offices of noted private schools in the area.
I've decided on Human Resource Management, maybe I can find a bridge between management and staff and make a difference in the plight of the employee rather than just rattle on about it here.
And yes, I may retire from the biz in the next months, or cut down to a shift or two a week at most.
Yes, this grease stays in the blood and its hard to get out.