Douchebaggery and an Anniversary
That's all I can think right now as my restaurant takes leaps and bounds down the corporate path.
The gang and I were discussing how we all went to work for our place partially out of disgust for the corporate restaurant atmosphere.
Unfortunately it has caught up with us in the end.
Our owners are starting other ventures and to make our store self reliant has brought on a new General Manager.
He comes to us after 15 years working for a large nationally known chain.
Without any training, understanding of our clientele, our professional staff or business culture, he has been given carte blanche as our overseer.
I have with held judgment on our management staff on this blog partially as respect to the hard working and intelligent ones and partially out of concern for my employment.
But our management staff no longer exist, ever single one is either gone or on their way out, and good for them.
I suppose the last straw for us was our new absence "policy"
A friend of mine called in ill the other morning, he had to call every employee on the phone list as the new manager wanted him to find a replacement.
After doing so to no avail, and really there isn't a single server about to pick up a Tuesday lunch, my friend was given a giant guilt trip over him daring to not show up while sick.
My friend had to play phone tag all day with the management and our new GM called him wanting him to come in for his afternoon shift.
That in itself would look like my friend just wanted the morning off or was hungover, but still wanting to make the night shift money after he recovered.
This led to a new announcement.
We are responsible for covering our shifts, and if we can't, we are expected to come in.
I know way back in the archives I've covered this before, I just was sure I've seen the last of this.
I don't think I have a giant problem with us trying to cover our shifts, I just think it is horseshit that we would be threatened with penalties including termination if we can't get someone to come in.
I can't think of any other business that would do this. If I sell insurance and fall sick do I have to get another agent to come in for me?
If I make tires at Firestone is someone expected to come in and cover?
What should happen is the management steps up and gets it done, it is their responsibility to make sure the shift runs, short or no.
Our old management understood this and were willing to throw on the apron and pick up a wine key.
And we respected them for this.
Of course since we have all new management, and they aren't trained at all, they don't even know the menu and while many of us could do their jobs, they sure couldn't handle ours.
It just seems that we are treated as disposable employees, that is until we are actually needed, then we become important.
I guess its just hard to take orders from the people we view as our lessers, that won't take care of their employees.
I'm sure everyone in some capacity has had to deal with this.
Hell most jobs pay you if you call in sick, because they are there for their employees and may actually care.
But I'm tired of it, tired of this business.
I know that this isn't exactly brain surgery, but why can't we be treated in this industry as actual long term employees?
So here I am, I might be moving on from this job and the type of environment that has grown around me.
When I can't even call in sick without being threatened or made to feel like I should feel guilt it is ridiculous.
This is just a small example of what changes have been on my plate at work, I might have another offer at a smaller, locally owned restaurant and if it goes though I'm there.
It sucks to leave behind so many people I like working with and care about, but shit, if I can make more money working a part time schedule than I am now I'm all about it...
And the best thing, no managers!!!
Apparently the owners trust their staff to take care of management duties and they apparently take the staffs opinion to heart and make changes based on us, not comment cards from asshole customers.
But that is neither here nor there.
Classes start in the morning and I'm actually excited. I'm going full time now, as I have said, and ready to continue taking steps to improve myself and to get the hell out of this business as well.
Also I'd like to add this, its been just over a year since I started this blog. I'd like to thank all of my readers for hanging around and adding to this forum of mine. I'd also like to congratulate the Waiter of Waiter Rant on his book deal and offer encouragement to our little gang of wait-staff and bar bloggers.
Restaurant Gal, Bueno Appetito, Red Lobster, Strip Club Server, Server Stories and the gang at Bitterwaitress...
If we can't change the way things are done in our industry, at least we are here for each other, maybe be can both rant and laugh at our shared experiences...
And for you customers, we are here for you as well...
Only hopefully we are dishing up entertainment instead of fois grass...
Except in Chicago, they'll just have to deal with pate...
Peace and thank you!~