What are you, five?
It was pretty much a nightmare scenario.
We were packed to the gills and I was handed a twenty top to take by myself, a bit of a challenge, but one I've never shied from.
The problem was it was twenty middle aged women and you know what that means...
Ranch, Diet Coke, modifications from hell, separate checks and White Zin.
The lady at position one had ordered the salmon with no sauce and steamed broccoli in place of asparagus, no problem right?
Wrong, the deal was the next lady in line modified her entree and so on down the line. The ticket I sent the kitchen resembled the combined efforts of the last five blog posts in length.
So the food came up, five trays of items that had only a passing resemblance of the actual menu description.
I set position one's salmon down, no sauce, no asparagus, sub broccoli.
"Ummm, what is this?" She said to me, pointing at her plate.
"Salmon, no sauce?" I replied.
"No, what is this?" She asked, pointing to the side of pasta that also accompanied the dish.
"I'm pretty sure that's fettuccine alfredo." I replied.
"I didn't want that, I told you I only wanted broccoli." She snapped.
I glanced at the nineteen other entrees waiting to be dropped off. The assistant manager was coming up with the last tray as well.
"Well miss, you don't have to eat the pasta, you asked for no asparagus." I retorted.
She flipped the salmon over and poked at it with her fork.
"There's sauce touching my salmon, I don't want sauce!" She exclaimed.
"Miss, is this an allergy issue?" I asked.
"No, I just don't want my food touching." She said.
I about screamed at her, "then who cares!"
I bit my tongue, at that moment the assistant manager saved me from saying something I probably would have regretted.
"Hey, drop the rest of the food, I'll take care of this one," he said.
I went about the task of delivering the rest of the dinner before it was cold.
Afterwards I approached the manager. "Hey thanks man, are we re-plating that or what?" I asked.
"No, she wants a new one." He replied. Looking at the line I saw there were about fifteen tickets on the wheel, with the kitchen rolling like a freight train on cocaine.
"Are you fucking serious, just scrape that dab of sauce off, plate it with broccoli and lets go!" I shouted above the noise of the kitchen.
"She told me her broccoli felt like it was dumped in ice water and that she'd know is we gave her the same salmon." He said.
"What is she, five? Just flip the fucking fillet over!" I said.
"Just let me handle it," said the manager.
"All right, its all you then."
Later as the dinner was winding down the manager approached me again. "Hey, we're buying her meal since it took a bit to get back out, we're also giving her a gift card."
He said. "What, so she can come back in and get another free meal? We did nothing wrong and she gets two free meals out of it for throwing a fit." I said.
The manager shrugged and said, "she's pretty pissed, we have to take care of it."
"I just don't believe in rewarding bad behavior, when I was a kid and did this kind of thing my Mom would have taken me to the bathroom and spanked the shit out of me." I said.
"Well hopefully you won't wait on her when she comes back." He said.
"Oh I won't, she's one I'll remember."
And with that I was out the door to split the checks a thousand different ways. With the gratuity added, naturally.