Pet Peeve Cop-out list for the third week of October.
Been busy with classes so sorry for the slow post schedule.
Pet Peeves of the week:
1. Customers demanding that I use my god-like powers to control the actions of others. This has mostly applied to patio diners. The first guest was sitting in another section and was demanding the waitress stop that irritating “humming” noise that was emanating from another building, then he pouted when he was reminded that we don’t control the air conditioner from the building across the street. It didn’t help that he then told the waitress there was no need to be a snot and that he usually is a good tipper, not this time I suppose.
2. People who want to order off menu. The other day a patron about had a conniption fit over the fact that I wouldn’t order him an omelet. The fact is we aren’t a breakfast joint, look for a menu that proudly boast 24/7 breakfasts and all you can eat Johnny cakes if that’s what you’re in to.
The customer asked, “well you have eggs, this is a restaurant isn’t it?” Yes, we have eggs, but I’m not going to throw a wrench in the engine that is the kitchen while they chop up some peppers and rustle up some ham for you.
This also goes for trying to order anything you’ve seen on “Iron Chef.” Just because you’re a foodie doesn’t mean you know shit about preparation or actual cooking.
3. People who place their refuse on the table. The two grossest things I have seen this week was a little pyramid of spent olive pits as well as a pile of shrimp tails, placed on the table. My friends, keep your food on the plate, just like mommy always tried to teach you.
4. Peanut Butter sandwiches. Yes, a person who cannot be called a customer because a customer spends money, whipped out a peanut butter sandwich and Diet Coke instead of ordering. Stay at home or the office please, restaurants aren’t a place to just hang out, you have order their products as well.
5. If the restaurant is closed go somewhere else. Don’t bang on the door, don’t bitch me out on the phone because I won’t take your reservation. The other night we were closed for a private function and a customer on the phone was told no take out orders, the customer proceeded to scream at the server who answered the phone and demanded to speak to the manager. For once the manager backed up the waiter, naturally the caller threatened an email to the corporate office. Its only dinner folks, and there’s always tomorrow.
6. Gum goes in a napkin, not a plate, nuff said.
7. Flavored Tea. This has become the new indicator of a shit table beyond ranch and White Zin, not that people want raspberry tea or peach tea, but that they throw a fit when we carry plain old regular fresh brewed Iced Tea.
8. In that vein, people who wonder why we don’t carry Diet Berries and Cream Dr. Pepper or some other nonsense fringe soda flavors, because we carry soda that sells, that’s why.
9. The wine samplers. Now sampling a glass or two is ok, but I think the Olive Garden experience has soiled wine sampling for every other restaurant. I don’t need to pour six different glasses for free, only for you to settle for some shitty White Zinfandel of other swill.
And no, I won’t open a bottle that is sold only by the bottle, much less a reserve wine, just for you to drink a 1 oz pour and decide you want something else. We can’t sell that bottle after we open it and I don’t believe in that kind of waste.
10. Management and owners who keep a tip for themselves. My friend who brought me to a different restaurant reports that the owner once again kept $200 of a tip on a private party. This time he took it directly out of the tip pool as there was no assigned gratuity and there were individual checks. She confronted him on this issue, the legalities, as well as pointing out that it was the reason I quit my position.
He refunded her money.
Strike another one up for the good guys.